Integrations
Honest about what's connected.
Channel names appear for recognition only. This page shows the real status of each integration in the current prototype, and the architecture behind production connections.
OTA & booking channels
Demo simulation: available in the interactive demo with local data. Setup required: needs credentials and certification work before it can be used.
No official partnership, certification or live connection with any listed OTA is claimed.
Messaging, payments & email
WhatsApp Business Platform
Not configuredTemplate messages, delivery status and inbound replies require an approved WhatsApp Business account, opt-in and template approval. The site currently shows simulations only.
Payment provider
Not configuredDeposits and folio payments will use a PCI-compliant provider's hosted checkout. No card data is collected by this site.
Email notifications
Not configuredBooking confirmations and lead notifications will be sent from a transactional email service once connected.
How production integrations will work.
Designed so mock services in the demo can be replaced by real ones behind the same typed interfaces.
Channel-specific adapters
Each OTA gets an adapter that maps its API and webhook formats to DeskFloow's model.
Normalised reservation model
One internal shape for reservations, guests, rates and inventory, regardless of source.
Webhook ingestion
Signed webhooks are verified server-side before any data is accepted.
Idempotent processing & retries
Events carry idempotency keys; failures go to a retry queue with alerting.
Conflict detection & de-duplication
Overlapping or duplicated bookings are flagged instead of silently overwritten.
Audit logs & reconciliation
Every inventory and reservation change is logged and periodically reconciled with each channel.
Server-side secrets
API credentials live only in server environment variables — never in the browser.
Make every part of your hotel work in perfect flow.
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