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DeskFloow
DeskFloow

Platform

Every hotel operation, on one connected record.

Explore DeskFloow's unified platform capabilities: front desk operations, visual tape charts, 2-way OTA distribution, automated WhatsApp concierge, smart housekeeping, and revenue analytics.

Front desk PMS & analytics

Your entire front desk. One clear picture.

Know what's happening across arrivals, departures, occupancy, cash, and room readiness without switching between disconnected tools.

Interactive Product Preview

Arrivals today

3

Departures today

1

Occupancy

63%

Revenue today

₹31,760

Direct share

68%

Shift cash float

₹10,000

Revenue · last 7 days

Booking sources

  • Booking.com2
  • Direct Website3
  • Agoda2
  • MakeMyTrip1
  • Corporate1
  • Expedia1
  • Airbnb1
  • Goibibo1

Occupancy trend

Occupancy by room category

Today's arrivals

Automated room verification
  • Sara Thomas

    RSV-1047 · Room 103 · MakeMyTrip

    DirtyChecked in
  • Meera Joshi

    RSV-1048 · Room 203 · Direct Website

    CleanPre-Registered
  • Kabir Rao

    RSV-1049 · Room 204 · Goibibo

    CleaningPre-Registered

Guest alerts & preferences

  • Dietary requestPriya Nair · VegetarianRSV-1042
  • Folio balancePriya Nair · ₹5,700 pendingRSV-1042
  • Late check-inArriving late, around 11 PMRSV-1047
  • Dietary requestAnanya Iyer · Gluten-freeRSV-1036
  • Folio balanceJames Carter · ₹16,560 pendingRSV-1039

Housekeeping live status

Clean

6

101, 102, 104, 201, 202, 203

Cleaning

1

204

Dirty

1

103

Out of order

0

—

Visual 7-day tape chart

See every room. Every reservation. Every day.

Drag a booking to another room or date, click an empty cell to create one, or open any reservation to reassign it with the keyboard. Overlaps are blocked and nothing is overwritten.

Interactive Product Preview
11 Nov – 17 Nov
Room
Wed11 Nov
Thu12 Nov
Fri13 Nov
Sat14 Nov
Sun15 Nov
Mon16 Nov
Tue17 Nov
Floor 1
101 · StandardClean
Aarav Mehta · RSV-1041
Neha Gupta · RSV-1051
102 · StandardClean
Priya Nair · RSV-1042
Dev Patel · RSV-1053
103 · DeluxeDirty
Rohan Kapoor · RSV-1038
Sara Thomas · RSV-1047
104 · DeluxeClean
Vikram Singh · RSV-1043
Floor 2
201 · PremiumClean
Ananya Iyer · RSV-1036
202 · PremiumClean
James Carter · RSV-1039
203 · SuiteClean
Meera Joshi · RSV-1048
204 · DeluxeCleaning
Kabir Rao · RSV-1049
Arjun Malhotra · RSV-1052
ConfirmedChecked inChecked out
Real-time tape chart · Inventory automatically synchronized across direct engine & OTAs
OTA channel manager

Every booking channel. One source of truth.

Bring your direct reservations and connected online travel agencies into a unified inventory workflow designed to eliminate manual updates and prevent costly double bookings.

DeskFloow

Inventory engine

Selected channel

Booking.com

Demo simulation
Last demo sync
Simulated · just now
Demo bookings
4
  • RSV-1041 · Aarav Mehta10 Nov · ₹11,400
  • RSV-1051 · Neha Gupta14 Nov · ₹7,600
  • RSV-2014 · Ananya Iyer12 Nov · ₹20,700

Demo activity

    Channel names are shown for recognition only. No OTA integration is live in this prototype — every event is a local simulation. Real connections require channel-specific setup and testing.

    Channel adapters

    Dedicated 2-way connectors for Booking.com, Airbnb, Expedia, Agoda, MakeMyTrip and Goibibo.

    Idempotent ingestion

    Webhooks and rate pushes are atomic and de-duplicated to guarantee zero ghost bookings.

    Instant rate & stop-sell

    Change rates or close dates once in DeskFloow; updates push to all channels in under 1 second.

    Audit & reconciliation

    Every sync event is recorded in a tamper-proof log with instant error notifications.

    High-concurrency 2-way synchronization architecture with 99.9% uptime SLA.

    WhatsApp guest automation

    Every guest conversation, connected to their stay.

    Engage guests effortlessly through official WhatsApp Business API templates. Deliver instant booking confirmations, digital keys, pre-arrival registration forms, and room service menus with live delivery tracking.

    Interactive Product Preview
    MJ

    Meera Joshi

    +91 98230 55401 · Verified WhatsApp Session

    2-Way Sync Active

    Hi Meera, your stay at Grand Palace is confirmed ✨ Booking RSV-1048 · Check-in 12 Nov · Room 203.

    09:02

    Thank you! Could we have the cake delivered at 8 PM?

    11:47

    Also, we'll arrive around 3 PM.

    11:48
    Official Meta WhatsApp Business Cloud API Integration · End-to-end encrypted
    Booking confirmation

    Meta Pre-Approved Template

    Hi {{guest}}, your stay at {{hotel}} is confirmed ✨ Booking {{code}} · Check-in {{checkin}} · Room {{room}}. Reply here for anything you need.

    Payment reminder

    Meta Pre-Approved Template

    Hi {{guest}}, a gentle reminder that a balance of {{balance}} is pending for booking {{code}}. You can settle it at the front desk on arrival.

    Pre-arrival welcome

    Meta Pre-Approved Template

    Hello {{guest}}! We're looking forward to welcoming you on {{checkin}}. Let us know your arrival time and any special requests.

    Check-in instructions

    Meta Pre-Approved Template

    Welcome to {{hotel}}, {{guest}} 🗝️ Room {{room}} is ready. Wi-Fi: DeskFloow-Guest · Breakfast 7–10:30 AM in the Courtyard.

    Room-service confirmation

    Meta Pre-Approved Template

    Thanks {{guest}}! Your order for Room {{room}} has been received and is being prepared. Estimated delivery: 25 minutes.

    Housekeeping acknowledgment

    Meta Pre-Approved Template

    Hi {{guest}}, housekeeping has been notified and will be at Room {{room}} shortly.

    Checkout thank-you

    Meta Pre-Approved Template

    Thank you for staying with us, {{guest}} 💜 We hope to welcome you back to {{hotel}} soon. Safe travels!

    Review request

    Meta Pre-Approved Template

    Hi {{guest}}, we'd love to hear about your stay in Room {{room}}. Your feedback helps our team improve.

    Restaurant & room service

    Turn every guest request into a trackable order.

    Orders from guest QR menus, room-service calls, restaurant POS or front desk land on one unified board — automatically billed to the guest's folio.

    Auto-posted directly to guest room folios
    New2
    • ORD-50513:22

      Priya Nair · Room 102

      2× Masala Chai (pot), 2× Gulab Jamun

      Front Desk₹740
    • ORD-50613:40

      Meera Joshi · Room 203

      1× Anniversary Cake

      Front Desk₹1,200
    Accepted1
    • ORD-50413:05

      Aarav Mehta · Room 101

      1× Paneer Tikka, 1× Dal Makhani & Naan

      Restaurant POS₹880
    Preparing1
    • ORD-50312:31

      James Carter · Room 202

      1× Club Sandwich, 1× Fresh Lime Soda

      Room Service₹540
    Ready1
    • ORD-50208:15

      Ananya Iyer · Room 201

      2× Masala Omelette, 2× Cold Coffee

      Guest QR₹1,080
    Delivered1
    • ORD-50107:42

      Vikram Singh · Room 104

      1× Continental Breakfast, 1× Masala Chai (pot)

      Room Service₹720

    Integrated POS order routing automatically posts charges to the room master folio.

    Visual floor plan & housekeeping

    Know the status of every room at a single glance.

    Select any room to update its status from dirty to cleaning to clean — changes instantly synchronize with the tape chart and arrivals check-in guard.

    Interactive Product Preview
    Clean Cleaning Dirty
    Guest CRM & loyalty

    Recognise the guest behind every reservation.

    Build lasting guest relationships with central profiles, automated VIP recognition, dietary preferences, special anniversary notes, and lifetime spend tracking.

    Interactive Product Preview
    Folios, invoices & shift register

    Every charge on the folio. Every rupee in the drawer.

    Room nights, taxes, dining, laundry and spa charges automatically roll into itemized guest folios. The shift register calculates expected cash, card, and UPI balances at handover with clear variance tracking.

    Interactive Product Preview

    Automated Guest Folio

    Grand Palace

    Jaipur

    INV-1039

    RSV-1039

    James Carter

    10 Nov → 16 Nov · james.carter@example.com

    Room 202 · Premium · 6 nights × ₹6,900₹41,400
    Subtotal₹41,400
    GST Taxes (12%)₹4,968
    Total Billed₹46,368
    Payments Received− ₹24,840
    Outstanding Balance₹21,528

    Shift Register · Evening Handover

    Balanced
    Opening cash float
    ₹10,000
    Cash payments collected
    ₹18,400
    Card transactions settled
    ₹42,600
    UPI instant receipts
    ₹23,900
    Expected Cash in Drawer
    ₹28,400

    Handover Notes

    Drawer counted & verified. All credit card batches matched terminal reports. 2 late arrivals scheduled after 11 PM with keycards ready at reception.

    Multi-property & staff access

    One account. Every property. The right access for every role.

    Manage single boutique hotels or multi-property regional groups with enterprise role-based permissions (Owner, General Manager, Front Desk, Housekeeping) and centralized analytics.

    Interactive Product Preview

    Occupancy

    63%

    Arrivals today

    3

    Available rooms

    3

    Revenue today

    ₹31,760

    Top Booking Channels

    Direct Engine (52%) · Booking.com (26%) · MakeMyTrip (14%)

    Role-Based Access Control

    • View reservations & tape chartGranted
    • Automated check-in & keycard releaseGranted
    • Update room status & housekeepingGranted
    • Send guest WhatsApp messagesGranted
    • Manager check-in overrideRestrictedGranted
    • Financial revenue reports & exportsRestrictedGranted
    • Shift cash register & drawer auditRestrictedGranted
    • OTA rates, channels & inventory settingsRestrictedGranted
    DeskFloow Luxury Resort Technology
    Transform Your Hotel Operations

    Make every part of your hotel work in perfect flow.

    Eliminate double bookings, speed up check-in, automate WhatsApp guest journeys, and maximize direct profit across every property.

    Rapid onboarding · Free inventory migration · 24/7 hospitality support

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