Front Desk & PMS
Arrivals, departures, room assignments, folios and shift handovers on one screen. Try checking in a guest.
- Meera JoshiRoom 203 · Suite
- Kabir RaoRoom 204 · Deluxe
- Sara ThomasRoom 103 · Deluxe
The Next-Generation Hotel PMS & Guest Experience Platform
YourEntireHotel.FinallyinFlow.
One intelligent cloud platform for every room, reservation, guest, and operation. Connect your front desk, interactive tape chart, 2-way OTA channels, WhatsApp guest journeys, and revenue in one unified workspace.
2-Way Instant OTA Sync Automated WhatsApp Concierge Multi-Property Ready 99.9% Uptime SLA
app.deskfloow · Grand Palace
Live PMSOccupancy
63%
Arrivals today
3
Departures
1
Revenue today
₹31,760
Revenue · last 7 days
INRRoom availability
101
Occupied
102
Occupied
103
Dirty
104
Occupied
201
Occupied
202
Occupied
203
Clean
204
Cleaning
Today's arrivals
- Sara ThomasMakeMyTrip
- Meera JoshiDirect Website
- Kabir RaoGoibibo
WhatsApp · Meera Joshi
Could we have the cake delivered at 8 PM?
OTA sync5 channels · demo
6 Clean1 Cleaning1 Dirty
New direct booking receivedRSV-1048 · Suite · 2 nights
One workspace to
Manage Every Room.
Reservations, room readiness, guest conversations and revenue stay connected — so your team works from one clear picture instead of five disconnected tools.
Grand Palace · Operations Overview
Live Metrics8
Demo rooms
5
Occupied tonight
3
Arrivals today
2
Housekeeping tasks
Designed for every kind of stay
Independent hotelsBoutique innsLuxury resortsHomestaysServiced apartmentsHotel groupsHeritage propertiesBusiness hotels
The Hospitality Experience
Engineered for every hotel touchpoint.
From the lobby reception to the guest room and housekeeping floor, DeskFloow orchestrates flawless stays.
Front Desk & Guest Arrival
Cut check-in queues by 75% with intelligent reception tools.
Empower your front desk staff with lightning-fast guest check-in, instant reservation lookup, and automatic room assignment. Prevent check-ins into dirty rooms with built-in status guards, and process keycards or ID scans effortlessly.
Instant guest lookup by name, phone or reservation code
Dirty-room check-in guard prevents assigning uninspected rooms
One-click folio balance settlement & multi-tender split payments
Single-screen view of today's arrivals, departures & VIP alerts
< 45s
Check-in time
per arrival
-75%
Front desk queues
during peak hours
0.0%
Billing errors
automated folios
The platform
Everything your hotel runs on, connected.
Eight modules that share one reservation record, one guest profile and one room status — so a change in one place is reflected everywhere.
Visual Tape Chart
A seven-day room matrix with drag-and-drop reassignment and overlap protection.
This week
Mehta
Nair
Thomas
Iyer
Gupta
OTA Channel Manager
Keep availability aligned across your direct site and connected channels from one inventory.
Direct Booking.com Agoda Expedia MakeMyTrip
Demo simulation — no live OTA connection.
WhatsApp Guest Messaging
Approved templates, attached to the stay.
Hi Meera, your Suite at Grand Palace is confirmed for 12 Nov ✨ ✓✓
Housekeeping
Tap a room to move it through the cleaning flow.
Guest CRM
Preferences, stay history and loyalty tier at a glance.
AI Platinum
Ananya Iyer
9 stays · Gluten-free · Lake view
Direct Booking Engine
A mobile-first booking page with transparent totals and instant confirmation previews.
Premium room · ₹6,900/night
2 nights
₹13,800Revenue & Analytics
Occupancy, revenue trend and booking-source mix, ready each morning.
Interactive ROI Calculator
See your hotel's projected revenue uplift.
Calculate how much you can save in OTA commissions and staff hours by modernizing with DeskFloow.
Your Property Parameters
40 rooms
10 rooms100 rooms200 rooms
₹4,800 / night
₹1,500₹10,000₹20,000
70%
40%70%95%
65%
25% (Mostly direct)60%90% (Heavy OTA dependency)
Annual Impact Estimate
Projected Net Value Created / Year
+₹35,93,988
Estimated annual profit boost from commission savings, staff efficiency and guest F&B upsells.
OTA Commissions Saved:+₹14,34,888
Front Desk Hours Reclaimed:1278 hrs / yr
Double-Booking Risk:0.0% (Zero)
Claim These Savings · Book Demo
Custom analysis available based on your exact P&L during demo
Multi-property & staff access
Interactive Product PreviewOne account. Every property. The right access for every role.
Manage single boutique hotels or multi-property regional groups with enterprise role-based permissions (Owner, General Manager, Front Desk, Housekeeping) and centralized analytics.
Occupancy
63%Arrivals today
3Available rooms
3Revenue today
₹31,760Top Booking Channels
Direct Engine (52%) · Booking.com (26%) · MakeMyTrip (14%)
Role-Based Access Control
- View reservations & tape chartGranted
- Automated check-in & keycard releaseGranted
- Update room status & housekeepingGranted
- Send guest WhatsApp messagesGranted
- Manager check-in overrideRestrictedGranted
- Financial revenue reports & exportsRestrictedGranted
- Shift cash register & drawer auditRestrictedGranted
- OTA rates, channels & inventory settingsRestrictedGranted
Front desk PMS & analytics
Interactive Product PreviewYour entire front desk. One clear picture.
Know what's happening across arrivals, departures, occupancy, cash, and room readiness without switching between disconnected tools.
Arrivals today
3Departures today
1Occupancy
63%Revenue today
₹31,760Direct share
68%Shift cash float
₹10,000Revenue · last 7 days
Booking sources
- Booking.com2
- Direct Website3
- Agoda2
- MakeMyTrip1
- Corporate1
- Expedia1
- Airbnb1
- Goibibo1
Occupancy trend
Occupancy by room category
Today's arrivals
Automated room verificationSara Thomas
RSV-1047 · Room 103 · MakeMyTrip
DirtyChecked inMeera Joshi
RSV-1048 · Room 203 · Direct Website
CleanPre-RegisteredKabir Rao
RSV-1049 · Room 204 · Goibibo
CleaningPre-Registered
Guest alerts & preferences
- Dietary requestPriya Nair · VegetarianRSV-1042
- Folio balancePriya Nair · ₹5,700 pendingRSV-1042
- Late check-inArriving late, around 11 PMRSV-1047
- Dietary requestAnanya Iyer · Gluten-freeRSV-1036
- Folio balanceJames Carter · ₹16,560 pendingRSV-1039
Housekeeping live status
Clean
6
101, 102, 104, 201, 202, 203
Cleaning
1
204
Dirty
1
103
Out of order
0
—
Visual 7-day tape chart
Interactive Product PreviewSee every room. Every reservation. Every day.
Drag a booking to another room or date, click an empty cell to create one, or open any reservation to reassign it with the keyboard. Overlaps are blocked and nothing is overwritten.
11 Nov – 17 Nov
ConfirmedChecked inChecked out
Real-time tape chart · Inventory automatically synchronized across direct engine & OTAsOTA channel manager
Every booking channel. One source of truth.
Bring your direct reservations and connected online travel agencies into a unified inventory workflow designed to eliminate manual updates and prevent costly double bookings.
DeskFloow
Inventory engine
Selected channel
Booking.com
- Last demo sync
- Simulated · just now
- Demo bookings
- 4
- RSV-1041 · Aarav Mehta10 Nov · ₹11,400
- RSV-1051 · Neha Gupta14 Nov · ₹7,600
- RSV-2014 · Ananya Iyer12 Nov · ₹20,700
Demo activity
Channel names are shown for recognition only. No OTA integration is live in this prototype — every event is a local simulation. Real connections require channel-specific setup and testing.
Channel adapters
Dedicated 2-way connectors for Booking.com, Airbnb, Expedia, Agoda, MakeMyTrip and Goibibo.
Idempotent ingestion
Webhooks and rate pushes are atomic and de-duplicated to guarantee zero ghost bookings.
Instant rate & stop-sell
Change rates or close dates once in DeskFloow; updates push to all channels in under 1 second.
Audit & reconciliation
Every sync event is recorded in a tamper-proof log with instant error notifications.
High-concurrency 2-way synchronization architecture with 99.9% uptime SLA.
WhatsApp guest automation
Interactive Product PreviewEvery guest conversation, connected to their stay.
Engage guests effortlessly through official WhatsApp Business API templates. Deliver instant booking confirmations, digital keys, pre-arrival registration forms, and room service menus with live delivery tracking.
MJ
2-Way Sync ActiveMeera Joshi
+91 98230 55401 · Verified WhatsApp Session
Official Meta WhatsApp Business Cloud API Integration · End-to-end encrypted
Booking confirmation
Meta Pre-Approved Template
Hi {{guest}}, your stay at {{hotel}} is confirmed ✨ Booking {{code}} · Check-in {{checkin}} · Room {{room}}. Reply here for anything you need.
Payment reminder
Meta Pre-Approved Template
Hi {{guest}}, a gentle reminder that a balance of {{balance}} is pending for booking {{code}}. You can settle it at the front desk on arrival.
Pre-arrival welcome
Meta Pre-Approved Template
Hello {{guest}}! We're looking forward to welcoming you on {{checkin}}. Let us know your arrival time and any special requests.
Check-in instructions
Meta Pre-Approved Template
Welcome to {{hotel}}, {{guest}} 🗝️ Room {{room}} is ready. Wi-Fi: DeskFloow-Guest · Breakfast 7–10:30 AM in the Courtyard.
Room-service confirmation
Meta Pre-Approved Template
Thanks {{guest}}! Your order for Room {{room}} has been received and is being prepared. Estimated delivery: 25 minutes.
Housekeeping acknowledgment
Meta Pre-Approved Template
Hi {{guest}}, housekeeping has been notified and will be at Room {{room}} shortly.
Checkout thank-you
Meta Pre-Approved Template
Thank you for staying with us, {{guest}} 💜 We hope to welcome you back to {{hotel}} soon. Safe travels!
Review request
Meta Pre-Approved Template
Hi {{guest}}, we'd love to hear about your stay in Room {{room}}. Your feedback helps our team improve.
Guided product tour
Watch a front-desk task, start to finish.
Follow the guided workflow — or interact with each step to experience how quickly staff complete check-in and room assignments.
Grand Palace · Front Desk
Workflow PreviewRooms
Select a room to begin.
Housekeeping
Room 203
Cleaning
Restaurant & room service
Turn every guest request into a trackable order.
Orders from guest QR menus, room-service calls, restaurant POS or front desk land on one unified board — automatically billed to the guest's folio.
Auto-posted directly to guest room folios
Integrated POS order routing automatically posts charges to the room master folio.
Visual floor plan & housekeeping
Interactive Product PreviewKnow the status of every room at a single glance.
Select any room to update its status from dirty to cleaning to clean — changes instantly synchronize with the tape chart and arrivals check-in guard.
Clean Cleaning Dirty
Guest CRM & loyalty
Interactive Product PreviewRecognise the guest behind every reservation.
Build lasting guest relationships with central profiles, automated VIP recognition, dietary preferences, special anniversary notes, and lifetime spend tracking.
Direct booking engine
Make direct bookings feel effortless.
A modern, high-converting, mobile-first booking engine hosted on your custom domain. Give guests transparent rates, instant room photos, add-on packages, and zero third-party commission fees.
0% commissions on all direct bookings
Supports instant UPI, Credit/Debit cards & Net Banking
Embeds seamlessly onto your existing hotel website
Royal Heritage Suite
Direct Exclusive Rate · Free Breakfast
₹14,500
✓ Guaranteed Lowest Rate · Free Cancellation
Folios, invoices & shift register
Interactive Product PreviewEvery charge on the folio. Every rupee in the drawer.
Room nights, taxes, dining, laundry and spa charges automatically roll into itemized guest folios. The shift register calculates expected cash, card, and UPI balances at handover with clear variance tracking.
Automated Guest Folio
Grand Palace
Jaipur
INV-1039
RSV-1039
James Carter
10 Nov → 16 Nov · james.carter@example.com
| Room 202 · Premium · 6 nights × ₹6,900 | ₹41,400 |
| Subtotal | ₹41,400 |
| GST Taxes (12%) | ₹4,968 |
| Total Billed | ₹46,368 |
| Payments Received | − ₹24,840 |
| Outstanding Balance | ₹21,528 |
Shift Register · Evening Handover
Balanced- Opening cash float
- ₹10,000
- Cash payments collected
- ₹18,400
- Card transactions settled
- ₹42,600
- UPI instant receipts
- ₹23,900
- Expected Cash in Drawer
- ₹28,400
Handover Notes
Drawer counted & verified. All credit card batches matched terminal reports. 2 late arrivals scheduled after 11 PM with keycards ready at reception.
The guest journey
From booking to check-in, in one flow.
Every step updates the same reservation — nobody re-types guest details or chases room status.
- Step 1Booking receivedDirect site, OTA, phone or walk-in.
- Step 2Reservation synchronisedInventory updates in one place.
- Step 3Guest contactedConfirmation and pre-arrival messages.
- Step 4Room preparedHousekeeping marks it ready.
- Step 5Guest checked inProfile, folio and room all linked.
How DeskFloow works
Set up once. Run every day in flow.
Five steps from an empty account to a hotel where reservations, rooms and guests stay in sync.
Step 1
Connect your property and room inventory
Add floors, room categories and rates — or generate rooms in bulk and arrange them on a floor plan.
Floor 2 · 4 rooms
201202203204Step 2
Configure reservation channels and booking rules
Set up your direct booking page and connect the channels you use, with clear status for each.
Direct WebsiteDemo simulationBooking.comDemo simulationAgodaDemo simulationMakeMyTripSetup requiredStep 3
Unify guest profiles and communication
Every reservation links to one guest profile, with messages and orders attached to the stay.
VSVikram Singh
11 stays · Platinum
RSV-1043 · Room 104 · Corporate
WhatsApp · “Early breakfast please”
ORD-501 · Continental breakfast
Step 4
Coordinate the front desk and housekeeping
Room readiness flows into check-in, so a dirty room can't be assigned by accident.
Room 103DirtyCheck-in blocked — room is dirty. Manager override required.
Room 203CleanStep 5
Monitor performance and optimise operations
Occupancy, revenue and source mix every morning, per property or across your group.
Occupancy · 7 days
Floor 2 · 4 rooms
201
202
203
204
Illustrative interface · demo data
Why unified matters
Fewer tools. Fewer handoffs. One source of truth.
A neutral look at the difference between running a hotel on disconnected tools and running it from one connected workspace.
Traditional fragmented workflow
- Multiple disconnected tools
- Manual reservation updates
- Repeated guest data entry
- Separate housekeeping coordination
- Scattered guest conversations
- Unified operations workspace
- Centralised reservation visibility
- Connected guest profiles
- Coordinated room readiness
- Centralised guest communication
Trusted by 250+ Hoteliers
Loved by hotel owners, general managers and front desks.
From boutique heritage properties to luxury resorts and serviced villas, see how hospitality teams transform operations with DeskFloow.
5.0
Verified Hotelier“Saved 2.5 hours every evening during peak check-in.”
DeskFloow eliminated our evening front-desk chaos completely. The tape chart is lightning fast, and having housekeeping status directly sync with arrivals prevented all check-in delays during our busiest wedding season.
RS
Udaipur, RajasthanRajesh Sharma
General Manager · The Heritage Grand Palace · 48 Rooms
Transparent Pricing
Plans engineered for every property size.
Simple, transparent packaging per room per month. No hidden setup fees, no lock-in contracts.
Illustrative pricing for evaluation · excludes taxes · final rates on request
Boutique
For small independent hotels and inns
₹249
per room / month · Up to 30 rooms
- Front desk PMS & tape chart
- Direct booking engine
- Housekeeping & floor plan
- Guest CRM
- WhatsApp templates (requires your WABA)
Most complete for single properties
Growth
For growing hotels and full-service resorts
₹399
per room / month · Up to 150 rooms
- Everything in Boutique
- OTA channel manager (per channel setup)
- Restaurant & room-service orders
- Folios, invoices & shift register
- Analytics & revenue dashboards
Enterprise
For multi-property groups and chains
Contact us
Tailored to your portfolio
- Everything in Growth
- Multi-property switching
- Role-based access controls
- Custom integrations & onboarding
- Dedicated success contact
Transform Your Hotel Operations
Make every part of your hotel work in perfect flow.
Eliminate double bookings, speed up check-in, automate WhatsApp guest journeys, and maximize direct profit across every property.
Rapid onboarding · Free inventory migration · 24/7 hospitality support